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Why
Outsourcing? |
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| Outsourcing
is the transfer or delegation
to an external service
provider the operation and day-to-day
management of a business process.
The customer receives a service
that performs a distinct business
function that fits into the
customer's overall business
operations. |
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Traditional
Outsourcing |
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| In
"traditional" outsourcing,
employees of an enterprise cease
to perform the same jobs to
the enterprise. Rather, tasks
are identified that need to
be performed, and the employees
are normally hired by the service
provider. For example, an information
technology outsourcing may include
a transfer of responsibility
for management of data centers
and networks (LAN, WAN, and
telecommunications). In the
field of facilities management,
individuals acting as property
managers might become employees
of a facilities management company. |
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Greenfield
Outsourcing |
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| In
"Greenfield" outsourcing,
the enterprise changes its business
processes without any hiring
of personnel by the service
provider. For example, the enterprise
might hire a startup company
to provide a new service, such
as wireless remote computing,
that was not previously managed
internally. |
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